#1 in Customer Satisfaction
For Residential Internet Service in the South
J.D. Power 2023
For Residential Internet Service in the South
J.D. Power 2023
| 1 Gig | 2 Gig | 5 Gig | 8 Gig | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Download speed up to
| 1 gigabit per second
| 2 gigabits per second
| 5 gigabits per second
| 8 gigabits per second
| ||||||||
| Upload speed up to
| 1 gigabit per second
| 1 gigabit per second (2 gigabits per second in select markets)
| 5 gigabits per second
| 8 gigabits per second
| ||||||||
| Time to download a 2.5 hour movie (1080p, 6Mbps encoding) | 56.9 seconds
| 28.5 seconds
| 10.8 seconds
| 6.8 seconds
| ||||||||
| Time to download a 2.5 hour movie (4K, 15Mbps encoding) | 2.4 minutes
| 1.2 minutes
| 26.9 seconds
| 16.8 seconds
| ||||||||
| Time to download 30 5-minute songs (MP3@190kbps) | 1.8 seconds
| 0.9 seconds
| 0.4 seconds
| 0.3 seconds
| ||||||||
| Time to download a 10GB game
| 1.5 minutes
| 42.2 seconds
| 15.9 seconds
| 10 seconds
| ||||||||
| Included equipment
| 1 Gig comes with Mesh-ready Wi-Fi, or you can
Next-gen internet built with you in mind
How fast are you going? Take a speed test to see how strong the connection is in your home (and if you don’t already have GFiber, see how it compares to our speeds). The future of internet is in the works GFiber is committed to bringing you the latest technology to keep you going as fast as you can. And we’re not stopping there. See how GFiber Labs is pushing the limits of speed, service and technology. Our customers know best See what GFiber customers are saying about our internet.9  “ե֭ helps to keep me connected to the rest of my teammates with little to no dropouts or lost connections whatsoever.” Kartik | 2 Gig customer Atlanta, GA  “GFiber has been an integral part of helping me…by making my uploading and downloading of the large files I deal with daily almost instant.” Michael, 5 Gig customer Kansas City, MO FAQsե֭ 2 Gig internet provides faster internet speeds than our 1 Gig product. It comes with Wi-Fi 6 coverage so customers can make the most of their internet throughout their home. 2 Gig includes:
ե֭ 5 Gig is even faster for truly pro-at-home speeds. For comparison, 5 Gig has speeds up to 5x faster than ե֭ 1 Gig (with compatible equipment). It’s currently rolling out in Kansas City, Utah, Mesa and West Des Moines, and will be expanding to more cities throughout 2023. 5 Gig comes with all the features of ե֭ 2 Gig, only faster. To make the most of 5 Gig speeds (see: uploads and downloads at up to 5,000 Mbps), you’ll need an ethernet connection to devices capable of going that fast. We know that you have Wi-Fi devices, too, so 5 Gig comes with the ե֭ Multi-Gig Router and up to two Mesh Extenders for mesh Wi-Fi 6 coverage. But if you have a need for 5 Gig, you might also have a favorite router, so we’ve made it easy to use your own by plugging it directly into the professionally-installed 10 Gig Fiber Jack. 5 Gig is only $125, plus applicable taxes and fees and includes:
ե֭ 8 Gig is our fastest speed (so far) with an up to 8000 megabits per second symmetrical connection. It’s all the features of 5 Gig with a GFiber Wi-Fi 6E Router and up to two mesh extenders. Connect via ethernet to devices capable of up to 8 gigabits for truly pro-at-home speeds. For comparison, 8 Gig has speeds up to 8x faster than ե֭ 1 Gig (with compatible equipment). It’s currently rolling out in Kansas City, Utah, Mesa and West Des Moines, and will be expanding to more cities. 8 Gig comes with all the features of ե֭ 2 Gig, only faster. To make the most of 8 Gig speeds (uploads and downloads at up to 8,000 Mbps), you’ll need an ethernet connection to devices that are ready for these speeds. It includes the 10 Gig Fiber Jack, so it’s also easy to use your own router. 8 Gig is only $150, plus applicable taxes and fees and includes:
People are always doing more with their internet. We know that not everyone will have the kind of equipment, file sizes, or number of connections that can make the most of 5 Gig. However, if you’ve got a lot of data to move very quickly, you’ll appreciate having up to 5000 megabits per second in both directions. And with 8 Gig, our fastest speed yet, you get even more speed and capacity for extremely large, concurrent file transfers – and near real-time connection to cloud applications. Our testers have said lossless video, raw image files, music production including stems, VFX and a whole lot more – but we look forward to hearing what you want to do with that kind of speed. All of our internet plans are great for online gaming and streaming ultra high-def content. It comes down to how many people and devices are connecting, and how fast the services you’re using are actually sending content. Some game servers and many streaming services aren’t currently sending data faster than 2 Gig. So we recommend 5 Gig or 8 Gig for people who are focused on cutting-edge use cases and gigantic file transfers. Of course, if you’re streaming 8K at the same time your roommate is collaborating with indie filmmakers around the country real time with lossless raw files, and your game console is grabbing a system update – you won’t mind having these professional-grade speeds at home. Wi-Fi 6E is up to 3x faster speeds on compatible devices when compared to Wi-Fi 6. Both Wi-Fi 6E and Wi-Fi 7 also introduce an additional, new frequency band in the 6 GHz range. This makes it a tri-band technology with 4x the bandwidth, allowing for up to 1.6 Gbps speeds on compatible devices. Wi-Fi 6E also features a WPA3 security option, the latest standard in network encryption. So you can rest easy knowing you're protected by the best of what network security has to offer. We currently offer Wi-Fi 6E technology with our 2, 5, and 8 Gig plans. You can refer to the chart below for a quick look at the differences between all of the frequency bands.
2 Gig is already widely available in the majority of our cities. We expect 5 and 8 Gig to be available in almost all of ե֭’s service areas in the future, but there may be some technical limitations that will exclude some customers. 2 Gig is currently available at most ե֭ addresses. We’re rolling 5 and 8 Gig out across the majority of our cities.The new ե֭ cities we are currently planning and building out – including West Des Moines, Des Moines and Mesa, Arizona are ready with 5 and 8 Gig from the start Stay in touch with us. | |||||||||||
